Customer Portal

Online Support Portal For Your Customers



Enable Your Customers

The customer portal provides your valued customers with the tools and capabilities they need to take control of their service experience. With this powerful platform, they can effortlessly create and manage their service requests, ensuring that their needs are met promptly and efficiently. Additionally, the customer portal allows them to conveniently view and download invoices, providing a seamless way to stay on top of their financial transactions. Empower your customers with the ultimate self-service solution and enhance their overall satisfaction and convenience.


Your Gateway to Seamless Interaction



Invoices & Payments

View and manage invoices. Track invoice and payment amounts, payments, and dates. Download invoices for record keeping.



Service Tickets

View and manage all service tickets. Quickly view the status and have access to the complete history for reference.




Personalized Account Management

Empower customers to easily manage accounts, view purchase history, and customize preferences


Service Tickets


Users create service tickets with one click  for their recorded products.

Plenty of space to give a clear description and documents can be attached to provide further details.

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Create Create


When ready, the customer uses the workflow to click submit.

Your service team receives a notification and is ready to take action.

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Submit Submit


Customers receive notifications as the service ticket progresses through your workflow.

Everything is recorded and a complete history is available for reference.

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Track Track


Communications between the service team and customers are automatically captured and documented to ensure no details are missed.

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Communicate Communicate


All quotes sent to customers are automatically recorded and displayed in the quotes panel for reference.

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Quotes Quotes


The resolution is clearly displayed and readily available for reference.

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Resolution Resolution

Unlock a World of Convenience

Our Customer Portal is designed to put the power in your customers hands, offering a seamless and intuitive interface where they can effortlessly access invoices, manage tickets, and communicate directly with your team. Experience unprecedented convenience as you take control of your transactions, stay informed in real-time, and elevate your overall business experience. Join the revolution of streamlined communication and efficiency with the NEX Customer Portal.



I can't imagine running my business without NEX's Customer Portal.
It's like having a personal assistant for all my transactions—easy, reliable, and a game-changer.
Kudos to the NEX team for making my life simpler!


Bryce Johnsons
Customer Service Manager, M&S Medical

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More Modules From NEX


Order Management

Inventory Management


Customer Portal



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Unlock the full potential of your business with NEX, the all-in-one solution designed for seamless growth and efficiency. Whether you're a small business aiming for agility or a large enterprise seeking scalability, NEX offers the tools you need to accelerate your operations.

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